Daniel Island Bar and Grill – Mac’s

Being from Chicago, I tried hard to like this place. However, the food is inconsistent. Last 2 visits the fries were inedible. Decided to give it another try. Bread and giardanra were good. Beef was nasty and the fries still inedible. The gentleman server was very nice. I’ll check back in 2 years from now.

My friends and I walked in and the place was completely empty, which honestly should’ve been the first red flag. The second we sat down, the waitress rolled her eyes like our mere existence ruined her night. The bartender, ironically, was lovely and welcoming,so clearly basic decency is possible there. The waitress rolled her eyes again when I ordered a drink? then proceeded to walk away without saying a word and literally throw our stuff on the table. I’ve never been so confused by someone being so aggressively irritated at doing the job they chose. Also, reading the snarky responses to other reviews is wild. Whoever is replying clearly shares the same bitter, joyless personality as our server. honestly, you should just marry her already since you seem perfect for each other. I truly cannot wait to see the most unhinged, defensive response to this review. I have never, in my life, encountered someone so openly miserable and hostile for no reason. Food was great, which makes the service even more tragic. I will absolutely not be returning. It genuinely feels like neither the server nor whoever replies to these reviews has ever experienced happiness even once. Do everyone a favor and let us know when you and Kristen tie the knot.maybe then something positive will finally come out of this place.

I don’t usually leave reviews, but this experience was so shockingly bad that I feel obligated to warn others. My friends and I came to Mac’s expecting a normal night out, and instead we were treated like we were an inconvenience simply for existing. Our server, Kristen, was hands down one of the rudest servers I’ve ever encountered. From the moment she came to our table, her attitude was hostile and dismissive. When our food arrived, she literally threw it onto the table and walked away without a word. No “here you go,” no checking that everything was correct—nothing. It felt aggressive and completely unprofessional. When we ordered, she scoffed at us. Actually scoffed. As if our order was beneath her or somehow ridiculous. When we politely asked for sauce, she responded with clear annoyance and attitude, making us feel uncomfortable for asking for something basic that comes with the meal. After that, she completely disappeared. Not once did she come back to check on us. Not once did she offer refills—our drinks sat empty the entire time. Thankfully, the bartender was incredibly kind, helpful, and professional—basically the only bright spot of the entire visit. If this review were based solely on the bartender, it would be a completely different story. What makes this even worse is that we genuinely had no idea why we were treated this way. We were polite, respectful, and patient. There was absolutely no reason for the hostility. After leaving, we looked at other reviews and were stunned to see how many people have had similar experiences—and even more stunned by the absolutely unhinged, rude responses from management to customer complaints. If the way customers are spoken to online reflects how staff is trained or encouraged to behave in person, then everything suddenly makes sense. Going out to eat should not feel like you’re being punished. No one expects over-the-top service, but basic courtesy is the bare minimum. Being rude, dismissive, and openly hostile to paying customers is unacceptable. Mac’s seriously needs to reevaluate how they treat people, because no amount of decent food can make up for service this bad. Save your money and your time—there are plenty of places where customers are treated with basic respect.

Went hours before they closed and when we walked in immediately got a loud sigh from one of the workers (kristen). We were all so polite to her despite her rolling her eyes and throwing the napkins on our table and barely even speaking to us or even giving a smile. I don’t know if it was assumed we weren’t going to tip or something??? Usually I tip over 20% but because of her being insanely rude, guess what, she got ZERO dollars. Be nice people.